Add a photo of your lock and review the estimate before booking. If the work changes, approve the proposed adjustment before additional work begins.

Describe the work, check availability and review the price for your request in the app.
Request help with a lockout and check current availability.
Lock changes, rekeying, and upgrades for apartments and homes.
Master key systems, access control, and business security.
Auto lockouts, key replacement, and transponder programming.
Ask about installation for your door and chosen hardware.
Ask whether your existing locks can be rekeyed for new keys.
Deadbolts, mortise locks, and high-security systems.
Request help with home, car or office access.
Your visit, step by step
From describing your lock to reviewing the receipt, here is what to expect in the app.
See the Full WalkthroughChoose a service, enter your address and describe the lock problem. Add a clear photo when available.
Once a technician accepts, check their details and follow booking updates in the app.
Check the service fee, labor, parts and applicable tax before confirming your request.
Confirm the agreed work with your technician. After service, review the payment and keep your booking record.
If extra work is proposed, review the reason and revised price breakdown. Approve or decline the adjustment in the app before additional work begins.
Cancellation charges may still apply if you end the booking. Review pricing and fees.
Understand the work, the price and who will arrive before arranging the visit.
Check your assigned technician's identity and credentials. Ask support if anything does not match.
Review the estimate and current fee breakdown in the app before you confirm your request.
Follow the assigned technician's progress in the app. Arrival estimates can change with traffic and availability.
If additional work is proposed, review the reason and revised price before approving it. Cancellation charges may still apply if you end the booking.
Choose your borough to learn about services. Check the app for availability at your location and time.
You can check an individual NYC locksmith's license with DCWPand compare the name with the technician who arrives. Website feedback is moderated; treat a review as booking-verified only when it carries the Verified completed booking label.
Straight answers on pricing, licensing, arrival times, and coverage.