LockAtlas connects customers with locksmith technicians in New York City. Review the estimate and fee breakdown before confirming a booking. Approve proposed changes before additional work begins.
A stressful lock problem deserves clear information
We are innovators who believe consumers deserve better.
The locksmith industry is fragmented and untransparent. Getting locked out of your home should not mean dealing with unpredictable pricing, unknown wait times, and unverified service providers.
We wanted customers to have the booking details together: the requested service, the estimate, the attending technician, and the changes they approve.
Clear service records also help technicians explain their work and help customers understand what they are paying for.
So we built LockAtlas, a marketplace with booking estimates, technician information, and in-app payments. A photo can help describe the lock; an on-site assessment may identify conditions that require a revised scope and price.
We started in NYC. Technician availability depends on the location, service, and time of the request. Check the app for your booking details.
You can check the attending locksmith through the NYC license lookup. Insurance and any claimed background screening are separate checks.
Know what to ask before agreeing to a service
Review the estimate before confirming. Proposed changes need your approval. Cancellation terms depend on the booking stage, and charges already agreed may still apply.
Building modern infrastructure for an essential service
Modernize the locksmith industry by connecting customers with verified technicians through a transparent, tech-enabled marketplace that prioritizes quality, speed, and consumer protection.
Make clear, documented locksmith booking available to more customers as the service grows. Our current focus is New York City.
The principles that guide every decision we make
Review the displayed estimate and fee breakdown before confirmation. Proposed changes need your approval. Cancellation terms depend on the booking stage.
Understand who will attend and what work is proposed. Ask about the current NYC locksmith credential, relevant insurance, and your building's requirements.
Keep the estimate, approvals, and service records together. Contact support with questions about the information shown for your booking.
Use a lock photo to help describe the job and prepare an estimate. An on-site assessment may identify conditions that a photo cannot show.
Building the customer and technician experience
Three steps that help you make an informed decision
Confirm who will attend and ask about the credential relevant to your job
Read the displayed breakdown and booking terms before confirmation
Review a revised scope and price before approving additional work
Better infrastructure benefits everyone
Control, transparency, and peace of mind
Clearer job information and coordination
A sustainable, trustworthy industry
Modernization isn't about disruption for disruption's sake. It's about building better infrastructure that makes quality, transparency, and trust the default. Everyone wins.
Our priorities as the service develops
Be part of modernizing an essential service
Download the app to request service and review availability for your location.
Download AppLearn about applying and review the current requirements and payment terms.
Apply to JoinLockAtlas Corporation
325 Gold Street, Suite 706
Brooklyn, New York 11201