Review service requests, manage assigned jobs and keep the scope clear with customers through the technician app.
Use the technician app to review available requests, service details and the offered amount. Choose work that fits your skills and availability.
Set your availability and follow assigned work in the app. Request volume depends on customer demand in your area.
Review job and payment records in the app. If the scope changes, explain the proposed work and get customer approval before doing additional work.
Have your individual locksmith license and the business and insurance documents requested in the application ready.
Enter your information and follow the document and consent prompts. Use the app's authorized process for sensitive details.
Respond to requests for clarification or updated documents. Submission alone does not activate your account, and review times vary.
After approval and account setup, check requests in the app. Review the offered amount and applicable terms before accepting a job.
Under current NYC rules, locksmith licensing applies to the individual doing the locksmith work. Check your name, license number and status against the official DCWP record.
Prepare insurance documents separately and follow the current application requirements. Ask the team about any missing document so you can prepare the information needed for review.
Use the preparation checklistPrepare your details, then continue in the technician app.